CMM SERVICE

Retrofit & Upgrades

Most CMM’s are structurally in very good condition, and as such they outlive their computer, controller, or software. To extend CMM life and upgrade performance Apex can offer; a choice of retrofit equipment, software, and supply appropriate training.
Using the latest range of Renishaw plc controllers that support the I++ interface standard allows users the flexibility of Metrology Software to be used.
Full Laser Error-Mapping to establish the CMM Geometry is used to provide the best accuracy possible in the environment where the CMM is located.

Service & Calibration

A vital element of having a reliable CMM is regular maintenance with a Calibration Test to verify the accuracy the CMM performs to. Our industry-trained, UKAS Accredited Support Engineers follow a set procedure for service preventative maintenance and follow industry standards for calibration as defined by ISO10360 and CMMA.
Full checks are completed prior to calibration to ensure the CMM is performing correctly with accuracy testing completed to establish if the current certified accuracy can be achieved. In the event of not achieving the accuracy then our engineers will liaise with eth customer to understand why it is no longer as accurate (e.g. environmental changes). The customer can then accept new accuracy or have it adjusted to previous specification. Changes to the accuracy may affect production processes.

Breakdown Support

As the majority of CMM’s are used within a production environment we provide Breakdown Cover and prioritise when a prompt response is required.

Machine Relocation

We can prepare the equipment for relocation, supervise the transport using our approved Lift/Shift Transport companies & recommission the equipment at the new location. The preparation for transport is critical to ensure no damage is done to the equipment and our engineers take care to secure it correctly

Remote Support

Using the latest Microsoft Teams software we are able to communicate directly with Customers & Engineers in the field. This is used extensively now to deliver remote training in structured 2 hour block’s and also to take control of the system to help diagnose on-site issues. e.g. programming query, configuration issue, service support.